Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement is made by Croydon Carpet Cleaning in respect of our activities and supply chains. We are committed to conducting our business ethically, responsibly, and in full compliance with all applicable laws relating to modern slavery and human trafficking. This statement sets out the steps we take to prevent modern slavery in our operations and supply chains.

Our Commitment and Zero-Tolerance Policy

Croydon Carpet Cleaning has a zero-tolerance approach to modern slavery, human trafficking, forced labour, and child labour in any form. We expect the same high standards from all those we work with, including employees, contractors, agency workers, and suppliers of goods and services. Any form of exploitation is fundamentally incompatible with our values and our responsibility to customers, colleagues, and the wider community.

We are committed to acting with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

Our Business and Supply Chains

Croydon Carpet Cleaning provides carpet and upholstery cleaning services. Our supply chains primarily include providers of cleaning products, machinery and equipment, workwear, and ancillary services such as facilities, transport, and office supplies. We recognise that some sectors and geographies can carry a higher risk of modern slavery, and we aim to identify and manage these risks in a structured way.

Supplier Standards and Audits

We seek to work only with suppliers who share our commitment to ethical conduct. As part of our supplier management process, we:

Assess new suppliers on their policies and practices regarding labour standards, health and safety, and ethical conduct. Expect suppliers to comply with all relevant modern slavery and human trafficking legislation and to maintain transparent employment practices. Reserve the right to conduct audits or request evidence from suppliers to demonstrate compliance with our standards. Where appropriate, undertake periodic reviews of higher-risk suppliers, which may include reviewing written policies, training records, and labour standards certifications.

If a supplier is found to be in breach of our modern slavery requirements, we will assess the seriousness of the issue and determine appropriate action. This may range from requiring a corrective action plan and closer monitoring to terminating the business relationship.

Employee Awareness and Responsibilities

All employees of Croydon Carpet Cleaning are expected to uphold the highest standards of professional conduct and to play their part in identifying and reporting concerns about modern slavery. We provide guidance so that staff understand what modern slavery is, how it can manifest in our industry, and what steps to take if they suspect any form of exploitation in our operations or supply chains.

Reporting Channels and Whistleblowing

We encourage anyone who works for or with Croydon Carpet Cleaning to speak up if they have concerns about modern slavery or unethical conduct. Concerns can be raised internally with line managers or senior management, or through existing company reporting procedures. Reports will be treated seriously, handled sensitively, and investigated promptly.

We will not tolerate victimisation of any person who raises a concern in good faith. Where modern slavery is suspected or identified, we will take appropriate action, which may include working with authorities or specialist organisations.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing responsibility. Each year, Croydon Carpet Cleaning will review this statement and our associated procedures to assess their effectiveness and identify opportunities for improvement. The annual review will consider changes in legislation, evolving industry best practice, feedback from employees and suppliers, and any incidents or concerns raised.

As part of this continuous improvement process, we may enhance our supplier due diligence, strengthen staff guidance, refine risk assessments, and adjust our audit approach where a higher risk of modern slavery is identified.

Approval of This Statement

This Modern Slavery and Human Trafficking Statement has been approved by the management of Croydon Carpet Cleaning, who are responsible for ensuring that it is implemented across our business and kept under regular review. The statement reflects our ongoing commitment to ethical conduct, respect for human rights, and the prevention of modern slavery in all its forms.